Privacy policy

Privacy Policy for Lip Fix Cosmetics

At Lip Fix Cosmetics (LFC), we value the privacy of our customers and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our company and website. Please read it carefully to understand our practices regarding your personal data.

1. Introduction

This Privacy Policy applies to Lip Fix Cosmetics, located at 2 Lipton Street, Liverpool, L4 5RT, United Kingdom, and registered under company number 15580772 (“we,” “our,” or “us”). By using our website or purchasing our products, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal data from you in various ways, including when you:

Visit our website
Place an order for our products
Subscribe to our newsletter
Interact with us via email or social media
Participate in promotions or surveys

The information we collect includes:

Contact Information: such as your name, email address, billing/shipping address, and phone number.
Payment Information: when you make a purchase, we collect your payment card details, which are processed by third-party payment processors.
Technical Information: such as your IP address, browser type, and device information when you interact with our website.
Order History and Preferences: details of products purchased and any preferences or feedback you share.

3. How We Use Your Information

We use the data collected for the following purposes:

Processing Orders: To process and deliver your orders, handle payments, and provide updates on your order status.
Customer Support: To respond to your inquiries, requests, and provide customer service.
Marketing Communications: With your consent, we may send you promotional emails & sms about our products, offers, and news. You can unsubscribe from these communications at any time.
Personalization: To personalize your shopping experience based on your preferences and previous purchases.
Legal Compliance: To comply with applicable laws, regulations, and our legal obligations.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties, except in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, fulfilling orders, and processing payments. These service providers are required to protect your personal data and are prohibited from using it for any other purpose.
Legal Requirements: We may disclose your information if required by law, such as in response to a legal request or to protect our rights, property, and safety or the rights, property, and safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Rectification: You may request that we correct or update any inaccurate or incomplete personal data.
Erasure: You can request that we delete your personal data, subject to certain legal obligations.
Object to Processing: You can object to the processing of your personal data for direct marketing purposes.
Withdraw Consent: Where you have given consent to process your personal data, you can withdraw this consent at any time.

To exercise these rights, please contact us at the details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our website, provide personalized content, and track the effectiveness of our marketing efforts. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of those websites when you visit them.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Mobile Terms of Service

Lip Fix Cosmetics

Last updated: Feb. 1, 2026

The Lip Fix Cosmetics mobile message service (the "Service") is operated by Lip Fix Cosmetics (“Lip Fix Cosmetics”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Lip Fix Cosmetics’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Lip Fix Cosmetics through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Lip Fix Cosmetics. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Lip Fix or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Lip Fix Cosmetics mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Lip Fix or email info@lipfixcosmetics.co.uk

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Lip Fix Cosmetics
2 Lipton Street
Liverpool, L4 5RT, United Kingdom
Company Number: 15580772
Email: info@lipfixcosmetics.co.uk

This Privacy Policy ensures that we comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws. 

Last Revised: February 2026